Doing research on upgrading from a TT to a 5th wheel. We really like the front living floor plans. We have narrowed down our focus to the two options in the subject line. It seems like Grand Design owners are die hard for that brand. I am looking for opinions and pro-cons of these two brands in particular. Any info is very much appreciated!

Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.Good luck!

2012Coleman wrote:Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.Good luck! Is the Grand Design service still what it once was? Or since they were purchased has it become just another ho-hum manufacturer.B.O.

B.O. Plenty wrote:2012Coleman wrote:Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.Good luck! Is the Grand Design service still what it once was? Or since they were purchased has it become just another ho-hum manufacturer.B.O.I had a problem with the outside steel furnace access panel rusting and only noticed it after I was 3 months out of warranty. Called GD customer service and 1 week later had a brand new access door arrive at home. So far I would say they still have very good service.

GD over any Keystone product.Ken

TXiceman wrote:GD over any Keystone product.KenX2..although , technically my REDWOOD is now a Keystone product. The difference is that the Redwood only carries their name. They are a stand alone, build it facility, they may answer the phone "Keystone", but they act like they are Redwood, NOT Keystone.I had 2 issues this past summer and have to say, Keystone warranty help was AWESOME to deal with !

GD Solitude 380FL-R or Keystone Alpine 3711KP | Good Sam Community

13 Replies

CaLBaR
Explorer
Feb 05, 2020
B.O. Plenty wrote:
2012Coleman wrote:
Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.

I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.

Good luck!
Is the Grand Design service still what it once was? Or since they were purchased has it become just another ho-hum manufacturer.
B.O.

I had a problem with the outside steel furnace access panel rusting and only noticed it after I was 3 months out of warranty. Called GD customer service and 1 week later had a brand new access door arrive at home. So far I would say they still have very good service.
B_O__Plenty
Explorer II
Feb 05, 2020
2012Coleman wrote:
Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.

I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.

Good luck!
Is the Grand Design service still what it once was? Or since they were purchased has it become just another ho-hum manufacturer.
B.O.
2012Coleman
Explorer II
Feb 05, 2020
Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.

I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.

Good luck!

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GD Solitude 380FL-R or Keystone Alpine 3711KP

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