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Dumoldles's avatar
Dumoldles
Explorer
Aug 24, 2017

Good service experience

We had a bolt shear while retracting our offside slide in the eastern portion of Idaho. With help from a friend was able to push the side of the slide in. DW found Smith RV in Idaho Falls. We pulled in and explained problem to service advisor, he checked it out and had a tech out to fix the problem. We feel we were fortunate because we were back on the road within 1/2 hour.

Smith RV, Idaho Falls, Good people good service.

Dumoldles
  • Trackrig's avatar
    Trackrig
    Explorer II
    Aug 24, 2017
    Did you buy spare shear pins??? And, if it's like mine, you need to carry a 3/16" punch to punch out the broken piece and a hammer.

    Bill
  • Dumoldles's avatar
    Dumoldles
    Explorer
    Aug 24, 2017
    I believe the bolt that broke is called a cross bolt, I have had it happen before. It happened while the slide was being adjusted at my dealer in Saint George, Utah. Talking with the tech that fixed it this last time, he said the bolt shears when it becomes loose; another item to check while on the road.

    I may start carrying extras because the process doesn't seem that difficult. Lining up the hole, dropping in the bolt and tightening.

    Dumoldles
  • laknox's avatar
    laknox
    Nomad
    Aug 24, 2017
    Dumoldles wrote:
    I believe the bolt that broke is called a cross bolt, I have had it happen before. It happened while the slide was being adjusted at my dealer in Saint George, Utah. Talking with the tech that fixed it this last time, he said the bolt shears when it becomes loose; another item to check while on the road.

    I may start carrying extras because the process doesn't seem that difficult. Lining up the hole, dropping in the bolt and tightening.

    Dumoldles


    Got to be sure the slide is aligned, though. Might want to mark the rack against the frame, just to be sure.

    Lyle

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