offtohavasu wrote:
One thing I have to disagree with Scott about is the "Grand Design" cheerleaders. You can call it what you want, but those are people who are genuinely happy with their trailer and their service.
Additionally, you can go through the site and see there are owners who complain about certain issues, however, it's done tactfully.
Scott brought a great deal of information to the site, there's no two ways about it. He has a great deal of knowledge in the "RV world"
I think the issue came up with how the posts were done. Yes, he had some failures of equipment, but some of the faults were do to a failure to follow through on his purchase. The example I remember, and we discussed on the forum, was he assumed the awning was adjustable because other manufacturers offer it. That's like me assuming my Chevy comes with Microsoft Sync because it's offered by Ford.
From there, it seemed the continually bashing began. He'd answer a question, "Yeah you need to replace the bolt. BTW Grand Design is a piece of ****."
We all understand frustrations, we get it when one is not happy. But once that has been voiced, there's no need to beat a dead horse. We get it, you're not happy with your purchase, but that's no reason to beat up people because they're happy with their's.
Guess it depends on how much money one paid for the unit and what appears to be, little to no support from his dealer and what also appears from all I read, ZERO customer relations from GD. If I'm wrong, then sorry. Untill proven differently from OPs story, no way could I recommend a GD 5er......and before I purchased the Jayco, GD is one I looked at.
I'd bash too and keep it up just due to all the stress and frustration of the situation,,,,,guess you'd have to walk a mile in the OPs shoes before you would understand his ranting,,,,,,you yourself have gone on and on about his ranting....you DONT have to read his post...block him and be done with it....he got kicked off the GD forum, so you can take solace in that and be happy once again....
