Grand Design Reflection 303RLS

I've never owned a Grand Design, they were a new company when the wife and I purchased our 5th and were not sure we wanted to go with a new company.

Now we've meet lots of Grand Design owners and every single one of them is happy with their camper. I've talked to full timers, part timers, and weekend warriors. They all love the sales experience, service, and most have gone and done the factory tour and said its very different from other camper manufactures.

If i was in the market for a new camper, I'd give serious consideration to Grand Design.

We are full-timing in a Grand Design Reflection 337RLS and like it a lot. Grand Design is a relatively new company founded by former execs from other major RV companies. They have built their customer base and reputation on some of the the best customer service in the industry. That said, the quality of their RVs is not at the level of DRV, Presidential, and other "residential" class RVs, but they are as good as most and better than many - especially in the price range. What we especially like about ours is the floorplan. It's perfect for our needs as a couple living in it full-time. Be sure that you have enough truck to handle the loaded pin weight (many threads on this and other forums on the topic). We already had an almost-new 3/4 diesel but have to be careful about what we load forward of the axles in/on the trailer to stay under our 3,000 lb. payload. If you have any specific questions, feel free to ask.

Rob

I was down to a Keystone Montana or the GD Solitude, both had very similar floor plans and I thought they were a very close match. the GD was from a local dealer and the Montana a long drive - I am in the South where the AC is on 24 hrs a day. The GD AC (direct air return) was very loud compared to the Montana AC(ducted air return). I went into other GD units and they sounded equally loud. I went with the Montana and am very happy, but if the GD would have had a quiet AC, it would have been a much tougher decision.

Grand Design is making some nice looking RV interiors. That doesn't mean that everyone of them is trouble free but most owners seem to be happy.

Here's the GD owners forum. They have just as many problems as the rest out there. Most problems seem to be from 2nd party suppliers though. Which is what affects most RVs anyway.
http://www.granddesignowners.com/forum/forum.php

When we bought we narrowed things down to the Reflection 303RLS and a Primetime Crusader 295RLT. The floor plans were similar and General RV carried both in our area. We liked the pantry in the Reflection. The Crusader came with an auto-levelling system. We went with the Crusader.

When we went to pick it up, it did not have the recliners that were in it when we looked at it. General had swapped them out for a sofa of less quality that did not even match the other sofa. We raised a fuss and they "found" the recliners.

The closing with General was the typical high pressure to buy the warranty and finish protection packages. When we went to do the walk through, I had to show the tech some of the features of the trailer.

In short, we love the Crusader, could care less about doing business with General again.

The Reflection line now has self leveling standard also.

Check out the owners forum...Grand Design stands behind their products like no other manufacturer does.

2008Wildcat wrote:
The Reflection line now has self leveling standard also.

Check out the owners forum...Grand Design stands behind their products like no other manufacturer does.

That is really the one thing that sets GD apart from most of the others. GD has its fair share of repair issues as the company uses components from all the usual suspects. Which means problems with refrigerators, slide out motors and invertors among others. GD has up to this point has been pretty responsive with arranging repairs at non-selling dealers/mobile repair services and/or shipping replacement parts directly to owners. I don't think their units are put together any better than the competition, but service after the sale is pretty darn good.

Purchased our 303RLS on 1 July, have been out in it twice already, love it! Solid trailer, worst I could find during the PDI was some small gaps in the self-leveling compound on the roof which was quickly taken care of.

So far so good, high confidence in the future of this trailer and GD as a company.

We own a Grand Design Solitude, we think it is great. We had a couple of minor problems, a call to their customer service corrected the problems! They are known by their commitment to customer satisfaction! They are a great company to deal with!