Forum Discussion
Coach-man
Feb 08, 2016Explorer
wilber1 wrote:
Our problems have been mostly associated with components, Attwood, Lippert etc but so far all have been resolved satisfactorily with GD being involved in the resolution of all of them. I don't know whether GD products are more or less troublesome than any others but I will say their customer service has been first class. In our experience, they get involved and follow things up to make sure problems have been dealt with.
Times 100! Grand Design is THE BEST at customer service! We own a Solitude, and as stated a few component issues, a quick call to GD is all it took! They will walk you thru a work around, find a GD dealer near you, or arrange to get it fixed! I am sure even the priciest of the 5th wheel manufacturers have issues, but how do they respond to those issues? GD stands behind their products and are 100% committed to Customer Satisfaction!
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