Has Best RV improved?
There was a lot of previous discussion on this forum about shady pre and post sales antics from these guys. I believe at one time they had a very low BBB rating. I recently checked BBB and it appear...
Forum Discussion
I bought our Milan TT from them in August. I really can't stand the owner, who approves all of the deals. I was told that the listed price is the price they sell for, with no negotiation possible below that. I couldn't find a lower price anywhere, so we ended up buying from them. They claim to be the "Wal-Mart" of RV dealers. They claimed to be "throwing in" the propane tanks and battery. The propane tanks are supplied by the manufacturer, and the battery was a super-cheap piece of garbage. I tried to get a dual 6V battery upgrade from them, for which they wanted to charge me an additional $300, so I passed on that one.
When we picked up the trailer, they insisted on payment before I was able to do the pre-delivery inspection. I refused and sat there for a while until the service manager came in and agreed to do the PDI first. Sheesh.
On the positive side one of the service guys helped me hook everything up and installed the sway-bar plate.
I haven't had any problems with the unit that made me want to return there for warranty service. The few minor issues I've had have been easy to fix myself, and I don't trust them to do any work on the trailer based on my experience. I think they would find a way to charge me for it even under warranty.
Would I buy from them again? Probably if the price was the lowest I could find, which is likely. I wish other dealerships were willing to match their prices, but doesn't seem like that is happening.
Bottom line is if you don't care about service, want a low no-haggle price, and are prepared to deal with the rude owner, it's probably OK to buy from them.
When we picked up the trailer, they insisted on payment before I was able to do the pre-delivery inspection. I refused and sat there for a while until the service manager came in and agreed to do the PDI first. Sheesh.
On the positive side one of the service guys helped me hook everything up and installed the sway-bar plate.
I haven't had any problems with the unit that made me want to return there for warranty service. The few minor issues I've had have been easy to fix myself, and I don't trust them to do any work on the trailer based on my experience. I think they would find a way to charge me for it even under warranty.
Would I buy from them again? Probably if the price was the lowest I could find, which is likely. I wish other dealerships were willing to match their prices, but doesn't seem like that is happening.
Bottom line is if you don't care about service, want a low no-haggle price, and are prepared to deal with the rude owner, it's probably OK to buy from them.
