So we went to pick up our new Jayco Eagle HT 29.5 bhoq yesterday only there was what I consider a major issue. The door that covers the propane tanks was bulging out and difficult to close. When we opened the door we saw that the tanks were sticking out past the outside of the trailer which explained why the door was bulging. So no big deal just adjust the tray the tanks sit in right? Well no. The tanks were already basically tounching the trailer frame rail. We looked at other new Eagle hts on the lot with different floor plans and it seemed to be a common problem. Have the Eagle ht always been this way? Has anyone seen this and had it fixed?I went online last night and didn’t see any reviews with the problem but reading newer Jayco reviews is maybe not the best idea because the overall quality seems questionable after reading those. At this point my faith in the Jayco brand is not high. If this issue can’t be fixed and is a design problem what other brands are built as well (or better really) than Jayco?

Maybe a picture or two would help, but I'm not clear about the issue. But my thought would be if the door is bulging and won't close easily, and the trailer is brand new then it sounds like a problem for the dealer to tend to. It certainly seems like the dealer should be fixing it if it's brand new.

Dealer for sure, I would have left it till fix properly.

Bet they were designed for 20# bottles and the dealer stuffed 30# bottles in

I think Jayco ships with 30lb bottles. 20lb bottles are the same diameter and the clamps are too tall for shorter bottles anyway. We didn’t sign for the trailer so it is still at the dealer. Sorry I don’t have a good picture. Imagine if you open the door the bottles are sticking out further than the side of the trailer. Bottles can’t move further into their spot because there is a steel I beam in the way.

I have a new Jayco Eagle HT and it had the same problem. The tanks don't fit far enough into the opening so the door clears. I fixed mine by removing the tanks, and I used a grinder/cut off wheel to remove some of the frame lip where the tank sits at the bottom, allowing the tank to sit deeper into the opening. I also used a turn buckle at the top of the tank mounting bracket to pull the tops of the tanks deeper into the opening because it's a flimsy piece of metal that the tanks sit on and it would let them tilt outward and interfere with the door. I just snug the turn buckle and it pulls the tanks more upright creating clearance for the door. I can send pics if you want to see how I did this.

Jayco Eagle HT propane door issues | Good Sam Community

Jayco_Joe
Explorer
Feb 21, 2019
Update on door fix. Talked to the dealer and he is having a update kit shipped to my home address. It is coming from a Jayco supplier not Jayco direct. ( Things happen when you let them know you went to Jayco yourself) I agreed to install it. My dealer's low quality tech's already did some mess ups so I will install it. I will post pictures of the spacer, and before and after installed pic's.
Super_Dave
Explorer
Feb 21, 2019
windellmc wrote:
It probably looks great on the drawing with a tolerance production cannot hold.

Or the CAD guy forgot to take the thickness of a material into account when dimensioning.
windellmc
Explorer
Feb 21, 2019
It probably looks great on the drawing with a tolerance production cannot hold.
laknox
Nomad
Feb 21, 2019
fj12ryder wrote:
Wow, nice to know there's a fix, but it sure seems like a "doofer" to me: "It'll "do for" now". Just not thought out properly in the first place.

I'm sure it was thought out ahead of time, but the build is another story...

Lyle
fj12ryder
Explorer III
Feb 21, 2019
Wow, nice to know there's a fix, but it sure seems like a "doofer" to me: "It'll "do for" now". Just not thought out properly in the first place.
Jayco_Joe
Explorer
Feb 21, 2019
I have a 2019 Eagle HT 29.5 same door issues. I was at the Boston RV show in January and saw the exact RV on display from my dealer. Jayco has added a small black trim spacer to the door frame and it moves the door out just enough to close properly. I pointed out to my dealer which he was not aware of the fix and is trying to get a update kit for me from Jayco. I will update any info that happens on this issue. Maybe everyone should contact Jayco Owner Relations either by Phone, Email, and letter. I am going to do same even with my dealer working on it also.
windellmc
Explorer
May 08, 2018
laknox wrote:
windellmc wrote:
I talked to the dealer today. Apparently Jayco is aware of the problem and has a new door kit to solve it. We shall see.

My question is, why the F did it ever =leave= the factory that way?! That is just stupid, as well as dangerous. I know my old Komfort's gas hoses would rub the door unless I spun the tanks slightly to keep it from happening. That's not a huge deal, but is something that should be mentioned.

Lyle

Based on what the lot units looked like, those hoses are not connected until they are prepped for delivery to the final customer so I could see why the hose issue was missed at the plant. The tank however was obviously a problem.
laknox
Nomad
May 08, 2018
windellmc wrote:
I talked to the dealer today. Apparently Jayco is aware of the problem and has a new door kit to solve it. We shall see.

My question is, why the F did it ever =leave= the factory that way?! That is just stupid, as well as dangerous. I know my old Komfort's gas hoses would rub the door unless I spun the tanks slightly to keep it from happening. That's not a huge deal, but is something that should be mentioned.

Lyle
Fulltimer50
Explorer
May 08, 2018
Not a problem unique to Jayco. My 2013 Lifestyle did the same thing. Not something I would expect from an alleged quality unit.
windellmc
Explorer
May 07, 2018
I talked to the dealer today. Apparently Jayco is aware of the problem and has a new door kit to solve it. We shall see.

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Jayco Eagle HT propane door issues

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