Keystone cap fading issue

grampscamper wrote:
I know this has been covered many times before but wanted to vent my frustration. It seems some of the Keystone 5th wheel and travel trailers front caps are fading badly. I have read a few posts of customers that have had Keystone repaint these caps, some have been covered out of warranty.
They seem to be selective on who they will help. I noticed mine starting to fade at about 22 months after I took delivery. I didn't contact Keystone immediately because we were using our 5th wheel almost every week and it wasn't very noticeable at the time. It is now fading quite rapidly.
I decided to contact my dealer a couple of weeks ago. They told me it was a known problem and they thought Keystone would likely cover it. My dealer asked me to send pictures for them to forward to Keystone. A few days ago I got a call from my dealer saying the claim was denied. I called Keystone directly and was told I'm outside the warranty period therefore it wouldn't be covered. They suggested I purchase a product to remove the oxidation.
I now have a 2 year old 5th wheel that looks much older. I was hoping for them to except responsibility. I know they have warrantied trailers that were built before ours but for some reason ours was rejected. I sent an email to Keystone and my dealer expressing my disappointment.
I haven't given up hope yet. I will be contacting management at my dealer to see what they will do to help.
Wish me luck.

I had no problem, they actually sent me a complete set of graphics , and it was far out of warranty. 2008 Montana fifth wheel . Sent pictures, and they sent the graphics. Never went thru a dealer.

I believe Burlington was the manufacturer of the graphics at one time.