Keystone president,CEO
Anyone have the name of a C-level executive at Keystone? We were just denied a warranty claim on the front cap finish of our 2012 Cougar, and may try to escalate to someone. Not sure if Campingworld i...
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MO_Trout_Bum wrote:
Anyone have the name of a C-level executive at Keystone? We were just denied a warranty claim on the front cap finish of our 2012 Cougar, and may try to escalate to someone. Not sure if Campingworld is just not pressing hard enough for us or if the problem is solely with the manufacturer, however we sure are unhappy with the look of the front cap and I know that Keystone has honored the claims for others. Any thoughts would be greatly appreciated.
Is the camper still under warranty? If so and you can get no satisfaction, try contacting Trailer Life's hotline.
