Ladder quality
From day one the attached ladder was flimsy and sagged when I put my 230 lbs on the steps. Soon after, the plastic end caps on the steps started breaking. Heartland replaced three while still under w...
Forum Discussion
rockintom wrote:
Atwood ladders plastic endcaps crack after very few years of service. I friend of mine who weighs a puny 150 lbs. had one break out when he was going up. Not good. Fortunately he was not hurt. He called and they replaced his caps for free. I went out and looked at mine and several were cracking and they happily replaced them, also. I asked the gals on the CS line if they were "improved" and she said "nope". Just FYI. We'd never would be able to get away with that in the auto industry. rockin'
I agree. But how long will they get away with it? Seems like if they keep blowing people off like they did withme and others, it only adds fuel for greater problems for Atwood later. More people with the problem need to complain instead of just coming up with their own repairs or replacement. It's my opinion this is a safety issue that the industry seems to be ignoring.
