mileshuff wrote:
Mile High wrote:
Well you are generalizing and that's your perception so I won't try to change it. Maybe Winnebago leaves the Dealers to fend for themselves, but not all manufacturer/Dealer arrangements are that way.
Not generalizing! For the most part RV manufactures do not warrant major components such as frames, heaters, AC units, awnings and so on. Their respective manufacturer does.
I repeat, Winnebago, Lippert and the dealer worked together with ease to resolve my issues. All stepped up including Lippert who is the subject here. Why do you have trouble with that? Or are you just surprised when things work without hassle?
All I said was our group was getting plagued by Lippert denials to the manufacture, and the manufacture (in our case) has to decide if they are going to pick the warranty or pass on the denial. (We happen to have a manufacturer warranty - not a cluster of supplier warranties like you describe)
Yours took a call from LCI Management to get it done and you call it hassle free. I call that a hassle, and something is real wrong if management has to get involved in a brake warranty, but you got your way so they gained your favor for a while, so be it............