Mile High wrote:
All I said was our group was getting plagued by Lippert denials to the manufacture, and the manufacture (in our case) has to decide if they are going to pick the warranty or pass on the denial. (We happen to have a manufacturer warranty - not a cluster of supplier warranties like you describe)
Yours took a call from LCI Management to get it done and you call it hassle free. I call that a hassle, and something is real wrong if management has to get involved in a brake warranty, but you got your way so they gained your favor for a while, so be it............
Your RV's manufacture covers ALL items on your RV directly so you nor your dealer ever deal with Lippert, Norcold, Dometic, Atwood etc. for any issues with any of those items? They deal only with the RV manufacture? If so that would be the great exception and NOT the rule in the RV industry.
I repeat one more time. It did not take special intervention from a Lippert manager, thats just who Winnebago and my dealer contact directly. There was never any denial where a claim had to be escalated. It was great that with Lippert no such drawn out process was necessary. Its easy to get ahold of the right people the first time.
You are forgetting that 80%+ or so of RV's on the road have Lippert frames so of course you're going to see the most issues. But there have been frame issues with other manufactures as well, including top brands such as Northwood (saw horrible welds on an Arctic Fox).