Looking for opinions and advice, please

My luck keeps getting better.

I sent an email to Primetime Friday regarding the frame flex issue. They have not replied yet. Does anyone know a contact number for Forest River?

I had a similar flex issue in 2011, not nearly as severe as yours. Thru a brand specific forum I found another owner with the same issue. I took lots of measurements and photos. I had no visual damage except the closet floor moving ( since it is directly attached to the frame). I went directly to the manufacturer and they brought Lippert in. My dealer provided the service bay and removal/reinstallation of the front cap. A Lippert tech added reinforcement at several spots.

I know at least 4 units received this repair and the frame design was changed within 6 weeks of identifying the problem. That is how it should work. Post your issue on a Primetime forum and seek other owners. If they have similar problems, then there is a design issue and you will have more leverage. If they don't, then there is a specific defect with your unit that needs to be isolated. Talk directly to Primetime, don't just work thru the dealer. If Primetime won't talk with you, then get a lawyer to send them a letter and post everything on an appropriate forum. Be the squeeky wheel.

This document may be helpful. Unfortunately, it lacks any numbers for acceptable vs unacceptable. Lippert doc for flex

Dayle1 wrote:
This document may be helpful. Unfortunately, it lacks any numbers for acceptable vs unacceptable. Lippert doc for flex

Thank you. I just posted on the Primetime forum. Was able to upload some videos there also.

http://www.forestriverforums.com/forums/f210/frame-flex-issue-2015-spartan-1239-a-109052.html

One bit of advice would be to make the subject line a little more informative when you start a thread.

Just saying.

vr200275 wrote:
I sent an email to Primetime Friday regarding the frame flex issue. They have not replied yet. Does anyone know a contact number for Forest River?

Turn the damage into your insurance as a claim. The insurance co. will get hold of Rorest River:)