Forum Discussion
Mile_High
Jan 24, 2016Explorer
mtofell1 wrote:
Sidebar - for those of you that don't know, getting warranty service from an RV dealer other than where you purchased is not easy. You go to the bottom of the list.
I've experienced that once or twice, but I've also had good luck getting warranty from the very Dealer I walked away from to buy elsewhere. Just depends on the owner. Our manufacturer pretty much has a hot line in the Presidents office for any owner getting that story from the Dealer and they work it from their end for resolve. They don't own the Dealership, but they do control where they get to sell their product.
But...as said earlier - you are pretty much near the bottom of the list for warranty work anyway. We have found new sales prep and trade-in refurb takes top priority in the shops (and they sell a batch in the spring), followed by those they know by name.
Congratulations on that new rig!
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