Forum Discussion
Seattle_Lion
Sep 06, 2014Explorer
I have the Bighorn 3160EL. It's 36ft long. Even though the Heartland website and literature says that the trailer has 6,000 lb axles, it comes with 7,000 lb axles. Loaded, ours weighs 13,500 lbs. We got it in March. It has its share of new camper issues, but they are mostly cosmetic and will be fixed next week by our dealer. We couldn't be happier. The mattress is a bit soft for us, but it is low on our priority list. Ours came with "E" tires (Towmax) rated at 3,700 lbs. I think the new ones are coming with "G" rated tires (3,500 lbs). The Towmax have a bad reputation. Because they use Kevlar cord, they have a much higher weight rating than other E's. We plan on replacing them with Goodyear 614's or 114's next year.
The best thing about Bighorn is Heartland customer service. The company really cares for its customers. They go way out of their way to keep us happy. The Heartland owners forum is read by company execs as well as customer service. They are amazing. I posted that I had a problem with the microwave/convection oven (the convection part didn't get hot enough). Within a couple of hours of my posting, Heartland called and told me that they are having the manufacturer ship me a replacement. This is pretty typical of them.
All things being equal, Heartland will win for me.
The best thing about Bighorn is Heartland customer service. The company really cares for its customers. They go way out of their way to keep us happy. The Heartland owners forum is read by company execs as well as customer service. They are amazing. I posted that I had a problem with the microwave/convection oven (the convection part didn't get hot enough). Within a couple of hours of my posting, Heartland called and told me that they are having the manufacturer ship me a replacement. This is pretty typical of them.
All things being equal, Heartland will win for me.
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