New 5th Wheel Manufacturer

I joined the Alliance FB group where the company solicits input from potential customers. The group is fairly active with the company answering questions and in some case making input led changes. Here is the pinned post. None of this is earthshaking but it is nice to see a company listening to potential customers. We are holding off on a new trailer until next year so we might throw them into the ring for consideration although I think a new Solitude is in our future.

I am not at all affiliated with them, this is just cut and paste from Facebook.


Long post alert: There was a great question asked on this page earlier today in regards to how Alliance RV will be significantly different from the rest of the industry in a number of different areas. While we have answered many of these in one fashion or another over the past few months, we welcomed this opportunity to compile a number of these critical topics into one post. Thank you again for following our progress and providing your input.

1. ENGINEERING AND CONSTRUCTION – One of the biggest areas we have heard expressed repeatedly as needing improvement was with the running gear (ie. tires, axles, springs, shackles, etc). To enhance the “safety cushion” available and minimize potential for running gear failure during your travels, our standard running gear system consists of the following: Dexter HD 4000 lb springs (ipo 3500 lb), MorRyde CRE3000 suspension, MorRyde HD shackles and wet bolt kit, and a 14-ply G-Range tire rated at 4,400 lbs (ipo 4080 lbs). Disk brakes will be an available option for those that desire. We have also taken this same approach of durability with our holding tanks as all have been significantly reinforced with additional steel bars and straps. While no manufacturer will recommend travelling with full tanks, we know that there are times this is done and we want to make sure that the tanks are securely installed. The construction of our coach shell consists of all our vertical surfaces being laminated construction with an Azdel substrate (ie. sidewalls, rear wall, slideroom walls). The floor is aluminum framed with fiberglass insulation and the roof is 5” crowned wood trusses. We chose wood for the roof so as we fastened the roof panels and trim to the ceiling, our fasteners have better bite into wood than they do aluminum. When it comes to plumbing the coach, we have used all American made PEX water lines and clamps (no braided hosing), along with plumbing shut off valves at key locations (sinks, toilets, washer/dryer prep area, etc.) In regards to the wiring of the coach, we are using color coded and numbered wires to help with both the serviceability and for the ease of those looking to do personal modifications.

2. FLOORPLANS – We will be launching in January with 4 floorplans and expand the lineup ultimately to 8-10 floorplans throughout 2020. Our initial focus is on some key traditional layouts that we have put our unique stamp on to enhance the overall functionality of the unit. Please note that a traditional layout does not mean that it has the same traditional functionality of what you have seen historically. As we expand the lineup, I would expect that we will debut a couple less traditional layouts.

3. SALES/DISTRIBUTION NETWORK – We are currently in process of establishing our dealer network which will ultimately comprise of dealers across the US and Canada. We have had significant interest from dealers across the country and are taking our time to partner with who we believe to be the best overall sales/servicing dealer in each market. We will be launching in January and will need to roll out our product in a controlled manner. With our unique business model of partnering with only 1 dealer per market, we will be fully vested with that one dealer in a market who will carry all of the Alliance brands as we expand our lineup. This is a rare model in the RV industry that will allow us to forge stronger partnerships with our dealers that will also benefit the owners of Alliance product.

4. CUSTOMER SERVICE/WARRANTY – We are diligently working to build a better product, but by no means do we claim we will be perfect. In the case that there is a service/warranty need that arises you will find that our ability to communicate will be how we stand out above what has become the “norm” for the RV industry. We need our dealers and will recommend that you work through your local dealer. However, we also understand that every service situation seems to have its own unique set of circumstances and getting to the local dealer may not be feasible. Our ability to keep open lines of communication and creative service solutions will help us navigate thru finding the best route for a specific case. On top of this we are also incorporating a number of service/warranty programs for our dealers that will help streamline the approval process and parts delivery times (All towards the goal of getting the customer back on the road faster).

5. INNOVATION – I think this can best be summed up by our customer driven approach. As we are inviting feedback from RVers, we are listening and using this information to find ways that we can address many of the common needs, wants, and even simple functional items that other manufacturers have not yet addressed. Following are just a few of these customer driven features we are implementing:
a. Flush floor kitchen slide
b. Light dimming switches (This is something that we saw many consumers doing in the aftermarket)
c. Soft close cabinet doors and toilet seats
d. USBs on both sides of sofa, loveseat and master bed
e. Smart storage areas (pull out fireplace storage, flip top end table storage and flip top dresser storage)