Forum Discussion
TheCaptKen
Jul 31, 2017Explorer
The quality of units coming off the assembly line is poor at best. I bought a new Denali 316RES the first of May. Went back a week later for the PDI. This dealer is two hours away so not a stroll in the park. I noticed a few problems but knew it would need to return. Two major problems was one of the front jacks wouldn't auto deploy and my super slide was binding and tripping the thermal relay.
Scheduled it mid June to spend the month of July in the shop. Figured four weeks was enough. Wrote up a detailed check list and furnished pictures. Especially pictures where the brackets on the slide was pulling out due to the binding.
Picked it up yesterday. Slide was better but forgot the bracket problem. Seems the new jack didn't make it there in time to be installed. They said they needed it back to finish the repairs. Now the super slide needs to be removed to replace the filon panels the brackets have pulled out plus install the jack. Asked the service manager how long they needed it and he said two days. Told him I would schedule a week in September. But for him to understand one thing, he was seeing my nice side. If it didn't get repair correctly, he didn't want to see my other side.
Scheduled it mid June to spend the month of July in the shop. Figured four weeks was enough. Wrote up a detailed check list and furnished pictures. Especially pictures where the brackets on the slide was pulling out due to the binding.
Picked it up yesterday. Slide was better but forgot the bracket problem. Seems the new jack didn't make it there in time to be installed. They said they needed it back to finish the repairs. Now the super slide needs to be removed to replace the filon panels the brackets have pulled out plus install the jack. Asked the service manager how long they needed it and he said two days. Told him I would schedule a week in September. But for him to understand one thing, he was seeing my nice side. If it didn't get repair correctly, he didn't want to see my other side.
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