rjs3118 wrote:
12th Man Fan wrote:
I would be real surprised if you have found anywhere near all of the problems yet.
I would recommend that you take it camping and use it the remainder of the summer and use everything in the unit. Check all of the slide wipes and everything that move to see if there is a potential problem.
After you are through camping for the summer take it to the dealer with your list of issues. If it takes them all winter to fix it at least you won't lose any camping time with your family.
As far as a lemon law and contacting a lawer you probably signed some papers in the process that says you can't sue but must go through an arbitration process.
I read today that the RV industry set records this year on the number of new units sold. I assure you, you are not alone with quality issues.
Just keep good notes and document every call you have with the dealer or Mfg.
Good luck and don't give up. thats what they hope you will do.
Thank you so much for the help. In your opinion, should we contact the manufacturer before we meet with our dealer and risk souring our relationship with them or would it be better now that I know that some/most of these problems should have been detected/corrected at the set-up (dealer) level?
To be honest I think I would give the dealer a chance to make the correction. They were paid to do a pre delivery inspect and repair and they obviously did not do one.
I would check up on the progress on a regular basis and if the dealer is close by I would drop in once in awhile to make sure it is being worked on as promised. You will get the old we can't get the parts from the factory etc, and when that happens get the factory reps name and get involved.
Like someone said earlier if you are handy with tools, I would fix all I could myself. That will save you some frustrations and you will know it is done correctly.
I hope your's goes a lot better than mine did a couple of years ago. Just don't give up until you get what you paid for.
