Lantley wrote:
bacmb wrote:
HouseApe - thanks for catching that warranty note; we're a few months past the expiration, but it can't hurt to ask. That information came from the manufacturer, but it's obviously conflicting with the book.
Carpetguy2 - that's not great news, especially since mine's NOT under warranty. Not sure how eager they will be to replace the sidewall on a camper six mints out of warranty, owned by a second owner, at their expense.
Wagonqueen - I really don't know, but am getting out checked out. The wall doesn't sound hollow, there's no sign of any leak, and so on.
Prior to the purchase the original Open Range Company may have taken care of you and extended the warranty period to cover your issue. Now that Thor has purchased OR it is unlikely you will get any warranty consideration. Lately there have been more people posting of denials
That might be the new culture, but as always the squeaky wheel gets the grease. I would be making lots of noise. They know about this issue internally and they should do the right thing. This is not a simple reair to the finerglass, it's a wall to pinbox frame issue. That's why they want him to do a " flex test".
Try calling Eric Burns 260-768-7771 x182 warranty manager.
Also there is a former OR tech now in Texas if you somehow have to foot the bill I'd be taking it to him.