Open Range Owners Any Problems
Our dealer is fantastic but the quality of the build is not so! We've had close to 15 warranty trips to the dealer in the first year: - all four bearing seals failed on one trip - dining table & c...
Forum Discussion
I have the 162nd unit OR built. Yes it did have some problems like any new company.They used to have their slide frames outsourced and they did not come back square causing early slide seal repair. They did have problems with the glue on the back panel delaminating. I took it back to the factory and they fixed everything while we waited. (2 days)
That was in 2009. This past November I again took it back to the factory and had new slide seals installed, a couple of the horse decals, side bump trim, and 3 slide floors. FYI- keep a good look at the edges of the slides where the sides are screwed and along the bottom "L" that holds the floors in, and also the cable termination points on the slides and make sure they are all tightly calked very good as this is a point that water can seep in and soak the floor wood.Both times at the factory they were excellent to work with and went above and beyond to make us happy. Our OR had been close to 35,000 miles. I would not hesitate to purchase another one. Main reason was the dealer we purchased it from went poof-gone earlier last year.
That was in 2009. This past November I again took it back to the factory and had new slide seals installed, a couple of the horse decals, side bump trim, and 3 slide floors. FYI- keep a good look at the edges of the slides where the sides are screwed and along the bottom "L" that holds the floors in, and also the cable termination points on the slides and make sure they are all tightly calked very good as this is a point that water can seep in and soak the floor wood.Both times at the factory they were excellent to work with and went above and beyond to make us happy. Our OR had been close to 35,000 miles. I would not hesitate to purchase another one. Main reason was the dealer we purchased it from went poof-gone earlier last year.
