Open Range Owners Any Problems
Our dealer is fantastic but the quality of the build is not so! We've had close to 15 warranty trips to the dealer in the first year:
- all four bearing seals failed on one trip
- dining table & chairs all missing half the screws and the screws were so short the one chair seat came off in my wife hands
- Slide switches not providing adequate power to slide motors
- Bad electrical outlet
- Awning LED lights failed
- Black tank cable broke while in Florida
- Shower door latch cheap plastic doesn't work
- All drawers only 2 screws most have fallen out during travel
- Drawer under oven cabinet frame broke because drawer latches aren't strong enough to keep drawers closed during travel
- Furniture tie down rings cheap & flimsy only one screw, put tension to make things tight and they pull out of the floor
- All interior slide trim has fallen off, held on by minimal strips of adhesive and tiny staples
This is a 2014 345RLS Open Range have had it just over a year, my warranty issues were addresses however, its cost us a small fortune in gas back & forth to the dealer and time lost using the coach for our enjoyment. Open Range has some serious quality control issues and why do they get away with it, because we fix all of their mistakes by making suspension upgrades, replace all the cheap **** with quality parts and make sure the repair work is done properly.
If everything was all good I wouldn't be writing this and its all documented with warranty repair receipts, photos and videos. Today they offered me $425.00 a goodwill offering as they put it for my troubles, I told them to keep it I'd rather tell folks my story. Mind you, my warranty issues were addressed and repaired by either dealer, myself or a carpenter friend of mine but the coach is still dropping sawdust all over everything every time we go out. Should we be breathing this stuff, could it be harmful, any chemicals in that wood we should be worried about, I don't know but I'm going to do my homework on the issue. Quality is a big concern do your homework!!
- all four bearing seals failed on one trip
- dining table & chairs all missing half the screws and the screws were so short the one chair seat came off in my wife hands
- Slide switches not providing adequate power to slide motors
- Bad electrical outlet
- Awning LED lights failed
- Black tank cable broke while in Florida
- Shower door latch cheap plastic doesn't work
- All drawers only 2 screws most have fallen out during travel
- Drawer under oven cabinet frame broke because drawer latches aren't strong enough to keep drawers closed during travel
- Furniture tie down rings cheap & flimsy only one screw, put tension to make things tight and they pull out of the floor
- All interior slide trim has fallen off, held on by minimal strips of adhesive and tiny staples
This is a 2014 345RLS Open Range have had it just over a year, my warranty issues were addresses however, its cost us a small fortune in gas back & forth to the dealer and time lost using the coach for our enjoyment. Open Range has some serious quality control issues and why do they get away with it, because we fix all of their mistakes by making suspension upgrades, replace all the cheap **** with quality parts and make sure the repair work is done properly.
If everything was all good I wouldn't be writing this and its all documented with warranty repair receipts, photos and videos. Today they offered me $425.00 a goodwill offering as they put it for my troubles, I told them to keep it I'd rather tell folks my story. Mind you, my warranty issues were addressed and repaired by either dealer, myself or a carpenter friend of mine but the coach is still dropping sawdust all over everything every time we go out. Should we be breathing this stuff, could it be harmful, any chemicals in that wood we should be worried about, I don't know but I'm going to do my homework on the issue. Quality is a big concern do your homework!!
