purchased a custom dune sport toyhauler

andomedadogice wrote:
Sound good :) I don't have a dune sport toyhauler but I am planning to purchase :)

i have had issues with this company and all companies have issues of course. they worked with me on the 1st few and say they will on the current few but i have yet to see anything in the last month or so. time will tell on that front.

if you are going to order one, make sure they stick to the cad print/design. be adamant that they provide updated ACTUAL cad drawings along the way. make sure they know that any unauthorized change will not be accepted and that you will receive a refund of your deposit.

i did not type that to steer you away and as i stated i do believe they have real potential, but..... they have some issues in that department.

also, depending on where you are located, they do not insulate the floors. they did not tell me this, i would've paid extra for the insulation, as i was wanting all the sound deadening i could get.

they did want an extra $700 for a layer of thermal foil and i didn't opt for it but should've. the two ac units handle hot weather no problem what so ever, but that extra layer would've been nice. they do not offer that as an option but will do it. again you have to ask lol they can and will add 99% of the option in the rv market even though they do not advertise them. one has to know to ask though. DO NOT opt for a manual awning from them. they are in capable of properly sizing a manual awning for campers. they use short arms better suited for slide truck campers. they honestly didn't know dometic offered 5 diff heights of side rail arms until i sent them a link to the chart. i know most won't opt for manual awnings these days but i used to use them in every option and they are superior to power awnings. they can install power awnings no problem!

they do not advertise the installed winch, so you will have to ask for that option. if your toy is 2k lbs then go 4k lbs or stronger as they use harbor freight winch's. the winch option came in very handy as i locked my trans up on the last dune trip. the winch failed 3/4 way up the ramp gate due to loose connections. i did not check them prior and it went into thermal overload so we pushed it the rest of the way up. the 3500 lbs winch struggled as well and i didn't have a snatch block with me. well worth the $500 or $550 option but make sure and check the +/- connection on the winch before hand. they said they are warranting the winch but i have not received the replacement in the last month and a half. the motor now sounds like it has gravel inside it so i do not trust it anymore. i already bought a 4500 lbs winch to replace it so if they do send the replacement i will add that to my flat bed.

another point of interest..... they offer a 200 watt solar package for $1k. they do not advertise it but they offer a solar prep for $179! that solar prep is......renogy adventuer pwm 30 amp conroller, wired to the batt and up to the roof. they run a pvc pipe up with a sewer vent cap on it. if you are capable of installing the panels your self then that's the way to go. they do not include the batt temp probe so you have to specifically request that be added. it does make a diff on charging rates, maybe not huge diff's but some. i opted for the renogy 200 ah agm batt ( $450) but they can do lithium.

they do not come with low point water line drain valves so add that if desired. the low point drain sticker is on my frame but no water line drains. they didn't tell me that or i would've. i ordered the installed winterization assy but they forgot to install it. they sent it to me later on and i installed it myself as i have all the pex tools.

mine is a 101" wide model. i was not informed that they do not use 101" long panels on the roof. they used 8' with a 5" spliced in pieces at the end. i do not like that as i can see every seam and eventually that will cut through the roof. luckily mine is stored in a building out of the rain and snow. i would've gladly paid extra for 1 piece panels with seam tape over the seams vs cut and spliced pieces with no seam tape.

since these are completely custom, if you don't ask they won't tell. you may not know to ask but if the vast majority of the industry does it one way ....... don't assume they do it the same way.

as this is my floor plan design, we are obviously very happy with the floor plan. it is a one of a kind after all ! we have had issues with the toyhauler and hope to have the remainder of them rectified before spring.

just words of advice..... not a deterrent from ordering with them. just advice from a customer that i wish i had gotten prior.