Quality control?
We spent last 2 weekends looking at new 5th wheels. Both brands we were looking at had numerous issues, from slides not working to torn vinyl flooring, seals on slides and trim hanging, to valances t...
Forum Discussion
yellow dog wrote:RetiredRealtorRick wrote:
As long as American buyers continue to accept mediocrity as the norm, nothing will ever change.
Very True...It should start with sales reps learning their products.
I fully agree. When I was in the automobile business, I insisted my sales force know everything possible about the product they were selling, PLUS knowing as much as they could about their competitors. I wanted my Mercedes salespeople to know as much about BMW's as possible, etc. It allowed me to pass out some pretty handsome checks at the end of every month . . . including my own.
That being said, with the vast array of information available online, every buyer should walk into a dealership with a very good knowledge of the product he's looking at. Yes, the salesman 'should' be well-versed, but we all know that's not always the case. Due diligence is easier than ever nowadays, and it's our responsibility to be educated buyers.
