Residential refrigerator service?
I don't have a residential refrigerator, but might someday. Who services them? RV dealer? Sears? The local refrigerator tech? Anybody that doesn't run when they see where it is?
Forum Discussion
When we first got our Montana High Country in September 2018, I could not figure out how to get the ice maker to work. I contacted my dealership and they told me I needed to contact the manufacturer of the refrigerator, which happened to be Samsung.
I did contact them, and after some initial miss-communications, connected to the right people. They told me they would send a service technician to the location of the refrigerator for service. I made sure they knew it was brand new AND in a Fifth Wheel trailer RV. The tech was not rattled by that information at all.
Well, long story short, by describing what was going on with my refrigerator, he ended up diagnosing the problem over the phone and I was able to fix it myself.
Bottom line is, at least if you have a Samsung, they will service the refrigerator, .... and by the way ... he assured me if they came out to service it, there would be no charges since it was brand-spankin' new.
I'm glad I continued to push a little over the phone, because the solution was very simple, and he told me that many people before me had the same problem.
Problem - solution: When the ice maker is off, the ice light icon is on, lit up. When the ice maker is on, the ice light icon is off. OMG! who would have thought. Since them we've had bushels of ice!
I did contact them, and after some initial miss-communications, connected to the right people. They told me they would send a service technician to the location of the refrigerator for service. I made sure they knew it was brand new AND in a Fifth Wheel trailer RV. The tech was not rattled by that information at all.
Well, long story short, by describing what was going on with my refrigerator, he ended up diagnosing the problem over the phone and I was able to fix it myself.
Bottom line is, at least if you have a Samsung, they will service the refrigerator, .... and by the way ... he assured me if they came out to service it, there would be no charges since it was brand-spankin' new.
I'm glad I continued to push a little over the phone, because the solution was very simple, and he told me that many people before me had the same problem.
Problem - solution: When the ice maker is off, the ice light icon is on, lit up. When the ice maker is on, the ice light icon is off. OMG! who would have thought. Since them we've had bushels of ice!
