Roadside Assistance
I have had Good Sam Roadside Assistance for the past four years. In that time, I have called them for assistance twice. Once was to change a flat tire in the hot summer sun. The other instance wa...
Forum Discussion
As a campground host at a couple remote locations - I've seen good and bad from both CoachNet and Good Sam and AAA. All three used the same towing companies/ operators.
Here in Texas - remote locations have gotten more difficult because the state of Texas requirements on tow operations - not because of the Roadside Assistance company.
I've also become well educated in the different levels of roadside assistance from GS, CoachNet and AAA.
For a towable - you really need the Platinum, Premium level of service from the roadside assistance company. And I would highly recommend that top level also for coaches.
I've seen two tow trucks come into the campground within an hour of each other.
One to change a tire on a 5th wheel. He found damage to the brakes from the blowout. He was dispatched by CoachNet - and would not work on the brakes or tow. The person had CoachNet Standard/ lowest cost - level of Roadside Assistance.
The other tow truck was to deal with a blowout on a TT - GS Platinum+ - he offered the owner two options - he could arrange for a flatbed to tow the TT to a service location - 78 miles away - or he could arrange through GS to send a RV tech out from 30 miles away to work on the brakes.
BTW the tow trucks/ drivers were from the same towing company.
We had a Class A get a windshield cracked after some kids threw some rocks. Had the standard level CoachNet which came with the new Class A. Their best help was the RV tech recommended not try to drive the Class A and to call their insurance company.
They also tried to sell him the higher level of coverage/ service - but it would not include coverage for the already reported event.
Saying Good Sam or CoachNet is good or bad doesn't really tell the story. Need to say which level of plan you have.
Coach-Net Towable Plans
Coach-Net Motorized Plans
GoodSam Plans
Also be aware of who really provides the roadside assistance service
Good Sam -
Coach-Net -
Here in Texas - remote locations have gotten more difficult because the state of Texas requirements on tow operations - not because of the Roadside Assistance company.
I've also become well educated in the different levels of roadside assistance from GS, CoachNet and AAA.
For a towable - you really need the Platinum, Premium level of service from the roadside assistance company. And I would highly recommend that top level also for coaches.
I've seen two tow trucks come into the campground within an hour of each other.
One to change a tire on a 5th wheel. He found damage to the brakes from the blowout. He was dispatched by CoachNet - and would not work on the brakes or tow. The person had CoachNet Standard/ lowest cost - level of Roadside Assistance.
The other tow truck was to deal with a blowout on a TT - GS Platinum+ - he offered the owner two options - he could arrange for a flatbed to tow the TT to a service location - 78 miles away - or he could arrange through GS to send a RV tech out from 30 miles away to work on the brakes.
BTW the tow trucks/ drivers were from the same towing company.
We had a Class A get a windshield cracked after some kids threw some rocks. Had the standard level CoachNet which came with the new Class A. Their best help was the RV tech recommended not try to drive the Class A and to call their insurance company.
They also tried to sell him the higher level of coverage/ service - but it would not include coverage for the already reported event.
Saying Good Sam or CoachNet is good or bad doesn't really tell the story. Need to say which level of plan you have.
Coach-Net Towable Plans
Coach-Net Motorized Plans
GoodSam Plans
Also be aware of who really provides the roadside assistance service
Good Sam -
Benefits and services provided by Americas Road & Travel Club, Inc. for Members residing in Alaska, Alabama, Utah and Virginia; and by Affinity Road & Travel Club, LLC for Members residing in all other States.
Coach-Net -
Benefits and services provided by National Motor Club-RV, Inc. except in California where benefits and services are provided by National Motor Club of California, Inc. and in Massachusetts where benefits and services are provided by National Motor Club-Group Services, Inc.
