RV Direct purchase
Looking at a new pinnacle this year, and we have been doing mostly research online. Talked with some of the high volume dealers and the prices seem to be much better. Got a quote from RV Direct this m...
Forum Discussion
Hiking Hunter wrote:
I bought from RVDirect back in 2009. Had a good experience - no surprises. I'm about 800 miles away. Picked up the camper and stayed a night at a close by CG to check things out. Went back the next day for a few minor adjustments before heading home.
Since then I have gotten warranty and non-warranty service at several local repair facilities without and problems. Most of the time they don't even ask where you got the camper. Your warranty is good at any authorized service facility.
I think long delays are more a matter of the individual dealership/service department, their backlog, and their competency rather than being on a "preferred" list because you bought the camper from them.
I would definitely buy from them again.
The long delays are because many dealers will only service "their" customers on a priority basis. You, not having bought there, get put to the back of the line. How well would that go over at your local truck dealer if you had a problem? To compound =that=, how many independent mechanics are allowed to do warranty service work? Like none, so you =have= to go to a dealer. Biggest issue is that the manufacturers don't demand "in order" service as part of their contract with selling dealers, no matter where the unit was purchased.
Lyle
