Bad RV Products Supplier - RV Products Shop
Just a note that RV Products Shop in Witchata, KS should not be used for RV Parts. It seems they just carry HVAC items.
Here is my story. Last week I found them in the internet using a Coleman Mach thermostat as a search tool. There web site look really good, so I emailed them via their contact method and they got an answer in a few hours. All is good. I ordered the thermostat they suggested ( 1 of the 2) and messaged back that I had done so. The part was shipped the next day via USPS Advantage and arrived 5 days later ($18.00 shipping).
Now the kicker......... I opened the T-Stat for installation, and noted that the Mounting Plate that is supposed to come with it was missing. I then messaged him both from the general email and from my account. I noted the problem and asked to please advise. It is now almost 3 days later and have not heard from them. I will note, that the unit they sent me appeared to be slightly used and the manual appeared used also.
Due to the cold weather we are having I needed a T-stat that worked, as the one in my RV was failing. I wired it up and although the gauge is 3 degrees off, it does work (Checked with 2 other thermometers). So, it is just hanging from the wall now.
I did find their phone number, but they don't answer and say to leave a email communication.
An update of my problem. After getting replacement T-Stats the problem with the furnace not restarting or kicking out early still persisted. I finally called another repair person and he "thought" since we looked at every other option that it was the control board in the HVAC unit. Evidently, signals do not go directly from the t-stat to the furnace. It goes through the board in the HVAC unit first. We took the gamble and replaced that board. We also invested in an EasyTouch 352 t-stat. Although pricey it has many features the OEM thermostat does not have. After spending over $1000 and hooking everything up, all seemed to work fine. Hopefully, it continues next Winter. (Warmer weather came) I recommend the EasyTouch highly, although costly. It is worth it.
