laknox wrote:
The long delays are because many dealers will only service "their" customers on a priority basis. You, not having bought there, get put to the back of the line. How well would that go over at your local truck dealer if you had a problem? To compound =that=, how many independent mechanics are allowed to do warranty service work? Like none, so you =have= to go to a dealer. Biggest issue is that the manufacturers don't demand "in order" service as part of their contract with selling dealers, no matter where the unit was purchased.
Lyle
With all respect, the highlighted statement is not always the case as I pointed out in my previous post. I've had Jayco send me to an independent Norcold service facility for warranty work, and (although my DRV hasn't required any shop repairs) DRV routinely authorizes warranty repairs through independent repair facilities and/or mobile RV techs. It's worth the effort to check it out instead of waiting months for a dealer to even look at the RV.
Rusty