Forum Discussion
travelnutz
Dec 08, 2013Explorer II
The OP's original post stated issues with a frame. The frame is NOT something that was added, bolted in, or plugged in after the RV was built which nearly all have their own warranty periods from their manufacturer.
The frame chassis is the RV manufacturer's selected beginning, base, internal, integral part of the RV and issues with it are the responsibility of the RV's manufacturer who then has to deal with the frame manufacturer at his option after knowing about the issue. All the RV owner wants is to have it repaired or replaced in a very timely manner and in accordance with the warranty terms. The owner had NO expectation or desire to have a frame problem as the owner had zero input as to it's design, build, or install and that fact goes far beyong just the frame!.
YES, it's an RV manufacturer's problem and the warranty should always be used where possible as it establishes a written documented history of the issues especially if the fix ws only partial or didn't hold properly or the issue occurs again and causes further problems. Once a failure occurs within the original warranty period as is documented, the owner will have a BIG leg to stand on again for the same length of time from of the repair as the original warranty on that issue.
For instance: If you had a 2 year warranty on an item and it failed at 23 months and is replaced with a new one, the new item doesn't automatically have just a ONE month warranty left.
The frame chassis is the RV manufacturer's selected beginning, base, internal, integral part of the RV and issues with it are the responsibility of the RV's manufacturer who then has to deal with the frame manufacturer at his option after knowing about the issue. All the RV owner wants is to have it repaired or replaced in a very timely manner and in accordance with the warranty terms. The owner had NO expectation or desire to have a frame problem as the owner had zero input as to it's design, build, or install and that fact goes far beyong just the frame!.
YES, it's an RV manufacturer's problem and the warranty should always be used where possible as it establishes a written documented history of the issues especially if the fix ws only partial or didn't hold properly or the issue occurs again and causes further problems. Once a failure occurs within the original warranty period as is documented, the owner will have a BIG leg to stand on again for the same length of time from of the repair as the original warranty on that issue.
For instance: If you had a 2 year warranty on an item and it failed at 23 months and is replaced with a new one, the new item doesn't automatically have just a ONE month warranty left.
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