Forum Discussion

omextreme's avatar
omextreme
Explorer
Dec 19, 2015

Side Wall Ripped/broke while retracting slide-advise needed

I posted this on the Keystone Forum but that forum has less active members so hopefully here is a better place to post.

While retracting my main slide on our 2015 Montana HC the slide started to stall after only moving 10" - 12" inward. I immediately stopped moving the slide and went to investigate the cause of the jam.

While looking at the cables the wall "popped" out and broke away from the frame of the trailer. What appears to have happened is that the jammed slide pulled the wall outward 3", ripping the interior wall and bowing the fiberglass side of the unit.

After looking more closely at the structure failure and I am dissapointed in Keystone on this one. The vertical side wall support was only welded on 1 side to the lower frame. The aluminum tubing tore where it was welded. This location is an EXTREMELY high stress spot since the entire weight of the slide leverages against it.

This area SHOULD have been reinforced with more metal or at least heaver strength aluminum.

Now the question is how should this be properly repaired, It this something you would trust the local shop to handle or should I push for this unit to go back to Keystone and be repaired there?


Thanks
  • dennyida wrote:
    I am curious as to what keystone you have. We have a keystone Outback 296FRS and would like to hear your solution to your problem. I would think the factory would repair this for you under warranty. The more I hear of some of the problems with Keystone the more nervous I get. It just seems there is no quality control in the RV camper industry unless you buy a luxury unit, and that in itself is not a guarantee.


    Montana High Country. 3 months old!!!
  • I am curious as to what keystone you have. We have a keystone Outback 296FRS and would like to hear your solution to your problem. I would think the factory would repair this for you under warranty. The more I hear of some of the problems with Keystone the more nervous I get. It just seems there is no quality control in the RV camper industry unless you buy a luxury unit, and that in itself is not a guarantee.
  • As having a 2015 model, one would hope that you're still under warranty.
  • Back to factory!!!!!


    They are equipped to handle complete rebuild as needed.....they have the parts and the manufacturing tools on site