I just traded off a 2011 Heartland Big Country. It was okay but only about average as far as reliability. I had a long list of repairs and upgrades I had done before I got out of it. Heartland dealers are getting harder to find in my neck of the woods. Seems like they have moved on to other brands. Their factory support and customer service was very good. After a bunch of looking and research we switched to a Cedar Creek. More standard features for less money. Same good factory support as Heartland. Better construction methods. More name brand parts, appliances and furnishings. Better load carrying capacity for similar sized trailers. Air conditioning is almost silent and cools very well. Just looked like a much better value to me. So far we are thrilled with it..JMHO.
B.O.