1: yes
2: I put in drive and go. I very seldom use tow/haul mode except for help in braking along with the engine brake. I might use tow/haul to get back onto the highway when I join into heavier traffic. Even in the foothills of the Rockies, I use cruise. Truck is a 2011 GMC, 1 ton dually, LB, 4x4. 5er is a 2009, 35 ft. Just purrs along and hardly notice when it downshifts into 5th. The only time I've had it in manual was when I accidentally put the shift handle in manual when driving off. I forgot to add,that I had a 2001 duramax 3/4 ton before this one, drove it for 10 years and drove it the same way as the 2001. No problems