I've had Coach-Net since late 2010. With our former truck I had to use them twice. Each time they towed both truck and trailer, dropping the trailer at a campground of my choice. They've also changed three tires that had either blown, or were getting ready to, on my RV. Just a few days ago my new to us truck blew a transmission line coupler. We weren't towing at the time and we were close to home but I called Coach-Net for the tow. They made all the arrangements and, while the tow was in process, called to make sure all was going well. She also informed me that I just had the Basic membership which actually covers the truck only while towing our RV. That was my error. However, they stood behind the tow and covered everything. I subsequently upgraded my membership to the Premium status. I'm not knocking any of the other services, but I've sure had good experience with Coach-Net. Hope this helps.