I walked out one morning to find the side window
in our Class C broken, no rocks, nor BB's, just
broke. I told DW that it must have been space
junk or a bird, called MFG and they sent me a
new window for $250. When opening the box I
found out it was the wrong window, called MFG
and they sent me another ant no cost to me,
again wrong window.
I called them again and they swore it was the
correct one, I read them the serial number, re-
measured the window, they said the two sent
had to be right. Long story short, the third
window came witch was wrong again but after
calling them again I found out that someone had
changed the window number on the order, their
fault not mine. I ask if they wanted the other
windows back they had shipped, they said throw
them away and they would ship me the right one.
I said no thank you, give me my money back, three
time and they were out. This exchange took over
a month and a half. I went to local glass guy,
it took a day to order, next day install and
was $75 cheaper than what the MFG wanted. :D
I have learned my lesson, glass guy is cheaper,
faster, Garnette's work, thus i'm happier and so
is DW :C