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Mike_Stanbro
Explorer II
May 07, 2018

Very Disappointed with New Keystone Alpine

We just purchased a 2018 Alpine 3400RS. We custom ordered it as we wanted full body paint, a generator, and dual-pane windows. I took delivery two weeks ago. This is my fifth RV so I am no stranger...
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Alpine","id":"message:2914247","revisionNum":1,"repliesCount":63,"author":{"__ref":"User:user:137279"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"conversation":{"__ref":"Conversation:conversation:2914247"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2914247"},"body@stripHtml({\"truncateLength\":200})":"We just purchased a 2018 Alpine 3400RS. We custom ordered it as we wanted full body paint, a generator, and dual-pane windows. I took delivery two weeks ago. This is my fifth RV so I am no stranger...","body@stringLength":"5052","rawBody":"We just purchased a 2018 Alpine 3400RS. We custom ordered it as we wanted full body paint, a generator, and dual-pane windows. I took delivery two weeks ago.

This is my fifth RV so I am no stranger to the issues one encounters with a new RV. Unfortunately this one has a remarkable number of problems and I am very disappointed with the quantity of them and the seriousness of a few:

1) The TPO roof membrane has numerous sharp objects under it that will eventually protrude through it (staples, screws, wood chips, etc.). It appears that the roof was not cleaned before the membrane was stretched over the decking material. I towed the trailer to the Keystone factor in Indiana (2000 miles) and showed the roof to the Customer Support Manager. I was told Keystone will do nothing about it. If it leaks within the warranty period, they will evaluate it then. Which means what -- patches where the objects poke through? - UGH! I wanted them to install a new roof at the factory. After being told by the Customer Support Manager that this was considered \"acceptable build quality\" I was furious. Had I known this was their position, I would not have taken delivery of the trailer.

I get up on my RV roof a least once a year to clean and put down UV inhibitor. I also plan to install solar panels and will need to clean them off periodically to maintain peak performance. It will be difficult if not impossible to walk on the roof without stepping on an area where one of those sharp objects is poking upwards. It will be no time before holes form. To be blunt, I'm pissed.

2) The power for the emergency breakaway circuit was wired without a fuse or circuit breaker and the hot wire of the breakaway switch was installed such that it chafed between the front cap and the pin box. It eventually shorted to the pin box which is chassis ground. That wire got extremely hot and melted all of the insulation on that wire, melted the split-loom tubing it was routed in, and melted against the other wires in the loom. It was a #16 wire, wired directly from the battery to the hot side of the breakaway switch. The brake wires on the switched side of the switch are #12 and there are two of them. The current draw on that circuit is over 15A. A #16 wire is too small for that current and that it was wired with no over-current protection is unbelievable. Why it did not burn up all the wires in that loom, or the entire trailer when it shorted to the chassis is a mystery. Built to RVIA standards? I think not.

3) A hydraulic line on the right-front jack split and is leaking fluid.

4) The light fixture over the kitchen island lost pieces of its hardware due to vibration and the pieces got under the driver-side slide during transit from the factory to the dealer. When the slide went out, the pieces trapped under the slide damaged the vinyl flooring. Not sure how that is going to get fixed as it is sheet material. A whole new floor? Again, the Customer Support Manager made it clear that it would not be done at the factory. How well is that going to turn out if done by a dealer?

5) The bathroom shower has a chip in the gel coat on the floor so that black color from the underlying fiberglass is showing. I don't know if a workman dropped a tool on it or if it is a manufacturing defect. Either way, I was allowed to leave the factory with the chip in it. QA? I am also unsure how that is going to get fixed.

6) One of the ceiling fan blades broke off on the trip home from the Keystone factory, apparently due to road shock. Is that going to be an on-going problem?

7) The rear screws of the drawer slides that support the kitchen drawers were only 3/8\" long and screwed into soft pine. They pulled out of the pine and the drawers were dangling from just the front screws when I opened them.

8) The audio cable that runs from the living room TV to the stereo head unit was wired such that audio out from the TV was plugged into the audio out of the head unit (should have gone to audio in). Granted, a minor issue, but it took me a long time to figure out what was wrong and required that I pull the head unit out of the cabinet to trace the wiring.

9) The passenger-side slide is leaving large patches, several feet long, of black marks on the vinyl floor that I scrub away only to have reappear the next time the trailer goes down the road. It seems there is black material on the underside of the slide's leading edge that is rubbing off on the floor due to vibration during travel.

In summary, this unit is NOT up to the quality I expected from Keystone. That they did such a poor job on the roof is infuriating. I purchased this Alpine due to the positive things I read about the Alpine brand and Keystone products. To say that I am disappointed is an understatement.

The fact that Keystone considers the issues with the roof \"acceptable build quality\" should be a warning to potential buyers.","kudosSumWeight":0,"postTime":"2018-05-07T10:16:09.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":4,"currentRevision":{"__ref":"Revision:revision:2914247_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11452},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"We just purchased a 2018 Alpine 3400RS. We custom ordered it as we wanted full body paint, a generator, and dual-pane windows. I took delivery two weeks ago.

This is my fifth RV so I am no stranger to the issues one encounters with a new RV. Unfortunately this one has a remarkable number of problems and I am very disappointed with the quantity of them and the seriousness of a few:

1) The TPO roof membrane has numerous sharp objects under it that will eventually protrude through it (staples, screws, wood chips, etc.). It appears that the roof was not cleaned before the membrane was stretched over the decking material. I towed the trailer to the Keystone factor in Indiana (2000 miles) and showed the roof to the Customer Support Manager. I was told Keystone will do nothing about it. If it leaks within the warranty period, they will evaluate it then. Which means what -- patches where the objects poke through? - UGH! I wanted them to install a new roof at the factory. After being told by the Customer Support Manager that this was considered \"acceptable build quality\" I was furious. Had I known this was their position, I would not have taken delivery of the trailer.

I get up on my RV roof a least once a year to clean and put down UV inhibitor. I also plan to install solar panels and will need to clean them off periodically to maintain peak performance. It will be difficult if not impossible to walk on the roof without stepping on an area where one of those sharp objects is poking upwards. It will be no time before holes form. To be blunt, I'm pissed.

2) The power for the emergency breakaway circuit was wired without a fuse or circuit breaker and the hot wire of the breakaway switch was installed such that it chafed between the front cap and the pin box. It eventually shorted to the pin box which is chassis ground. That wire got extremely hot and melted all of the insulation on that wire, melted the split-loom tubing it was routed in, and melted against the other wires in the loom. It was a #16 wire, wired directly from the battery to the hot side of the breakaway switch. The brake wires on the switched side of the switch are #12 and there are two of them. The current draw on that circuit is over 15A. A #16 wire is too small for that current and that it was wired with no over-current protection is unbelievable. Why it did not burn up all the wires in that loom, or the entire trailer when it shorted to the chassis is a mystery. Built to RVIA standards? I think not.

3) A hydraulic line on the right-front jack split and is leaking fluid.

4) The light fixture over the kitchen island lost pieces of its hardware due to vibration and the pieces got under the driver-side slide during transit from the factory to the dealer. When the slide went out, the pieces trapped under the slide damaged the vinyl flooring. Not sure how that is going to get fixed as it is sheet material. A whole new floor? Again, the Customer Support Manager made it clear that it would not be done at the factory. How well is that going to turn out if done by a dealer?

5) The bathroom shower has a chip in the gel coat on the floor so that black color from the underlying fiberglass is showing. I don't know if a workman dropped a tool on it or if it is a manufacturing defect. Either way, I was allowed to leave the factory with the chip in it. QA? I am also unsure how that is going to get fixed.

6) One of the ceiling fan blades broke off on the trip home from the Keystone factory, apparently due to road shock. Is that going to be an on-going problem?

7) The rear screws of the drawer slides that support the kitchen drawers were only 3/8\" long and screwed into soft pine. They pulled out of the pine and the drawers were dangling from just the front screws when I opened them.

8) The audio cable that runs from the living room TV to the stereo head unit was wired such that audio out from the TV was plugged into the audio out of the head unit (should have gone to audio in). Granted, a minor issue, but it took me a long time to figure out what was wrong and required that I pull the head unit out of the cabinet to trace the wiring.

9) The passenger-side slide is leaving large patches, several feet long, of black marks on the vinyl floor that I scrub away only to have reappear the next time the trailer goes down the road. It seems there is black material on the underside of the slide's leading edge that is rubbing off on the floor due to vibration during travel.

In summary, this unit is NOT up to the quality I expected from Keystone. That they did such a poor job on the roof is infuriating. I purchased this Alpine due to the positive things I read about the Alpine brand and Keystone products. To say that I am disappointed is an understatement.

The fact that Keystone considers the issues with the roof \"acceptable build quality\" should be a warning to potential buyers."},"Conversation:conversation:2914247":{"__typename":"Conversation","id":"conversation:2914247","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2914247"},"lastPostingActivityTime":"2018-05-31T17:19:47.000-07:00","lastPostTime":"2018-05-31T17:19:47.000-07:00","unreadReplyCount":63,"isSubscribed":false},"ModerationData:moderation_data:2914247":{"__typename":"ModerationData","id":"moderation_data:2914247","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2914247_1":{"__typename":"Revision","id":"revision:2914247_1","lastEditTime":"2018-05-07T10:16:09.000-07:00"},"ForumReplyMessage:message:2914291":{"__typename":"ForumReplyMessage","id":"message:2914291","conversation":{"__ref":"Conversation:conversation:2914247"},"author":{"__ref":"User:user:397801"},"revisionNum":1,"uid":2914291,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:FifthWheelforum-board"},"subject":"Re: Very Disappointed with New Keystone Alpine","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2914291"},"parent":{"__ref":"ForumTopicMessage:message:2914247"},"body":"
ToddD wrote:
laknox wrote:


The industry as a whole could start by:

1) Adopting an industry-wide building code.
2) Geting off the pay-per-piece wages that allow the crews to build the day's quota as fast as they can, then leave. Meaning, if they can build the X units for the day's quota in 5 hours, they go home. If the mfr wants X units, make the crews build them in a normal 8 hour shift.


As an owner of a manufacturing firm, I don’t have a problem with work being done fast, I just have a problem of bad work being done fast.

This is a quality accountability problem, not a speed problem.

However, with a workforce supply issue in the Elkhart area, it is difficult to deploy a culture of quality, as the workers themselves are key ingredients in that strategy.

It’s not impossible to increase output with a fixed labor input while simultaneously holding a high quality standard, but it is definitely difficult to do, which is why there is a quality issue across most of the industry right now.

To achieve high efficiency with quality, first you need quality workers.


Have to agree with all of that. It's an effect of the times and the current generations now of age to be in the workforce. We manufacturer specialty structural building components and keeping our plants staffed is next to impossible despite good wages, benefits, and union representation. On new hires failing preliminary background and drugs tests is 25% or more of all applicants. I don't even know what The turnover rate is, I lost interest in tracking it.....60 to 70%. The 20 /30 year olds today for the most part do not want anything to do with anything considered manual work, but they want top dollar pay. I'm sure glad I only have to deal with it a few more years.

That being said the RV Industry operates in cycles of relative boom and bust. The curve is getting ready to start the downturn if it hasn't already. Just wait and see what happens once the price of oil gets a little higher. The execs know the industry well, and are doing everything they can think of to hold prices, sales levels, and more importantly provide return to investors as long as possible. The only place they can get the savings is cheaper materials and lower labor costs which is usually in the form of more out the door with less. It's not sustainable. RVs are a by product of the main business which is making money, and they (The execs) all know that sooner rather than later they'll be looking for a new job or shuttering facilities. That day is right around the corner.","body@stringLength":"2699","rawBody":"
ToddD wrote:
laknox wrote:


The industry as a whole could start by:

1) Adopting an industry-wide building code.
2) Geting off the pay-per-piece wages that allow the crews to build the day's quota as fast as they can, then leave. Meaning, if they can build the X units for the day's quota in 5 hours, they go home. If the mfr wants X units, make the crews build them in a normal 8 hour shift.


As an owner of a manufacturing firm, I don’t have a problem with work being done fast, I just have a problem of bad work being done fast.

This is a quality accountability problem, not a speed problem.

However, with a workforce supply issue in the Elkhart area, it is difficult to deploy a culture of quality, as the workers themselves are key ingredients in that strategy.

It’s not impossible to increase output with a fixed labor input while simultaneously holding a high quality standard, but it is definitely difficult to do, which is why there is a quality issue across most of the industry right now.

To achieve high efficiency with quality, first you need quality workers.


Have to agree with all of that. It's an effect of the times and the current generations now of age to be in the workforce. We manufacturer specialty structural building components and keeping our plants staffed is next to impossible despite good wages, benefits, and union representation. On new hires failing preliminary background and drugs tests is 25% or more of all applicants. I don't even know what The turnover rate is, I lost interest in tracking it.....60 to 70%. The 20 /30 year olds today for the most part do not want anything to do with anything considered manual work, but they want top dollar pay. I'm sure glad I only have to deal with it a few more years.

That being said the RV Industry operates in cycles of relative boom and bust. The curve is getting ready to start the downturn if it hasn't already. Just wait and see what happens once the price of oil gets a little higher. The execs know the industry well, and are doing everything they can think of to hold prices, sales levels, and more importantly provide return to investors as long as possible. The only place they can get the savings is cheaper materials and lower labor costs which is usually in the form of more out the door with less. It's not sustainable. RVs are a by product of the main business which is making money, and they (The execs) all know that sooner rather than later they'll be looking for a new job or shuttering facilities. That day is right around the corner.","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-05-12T02:57:14.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:2914291_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":357},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742980596475":{"__typename":"CachedAsset","id":"theme:customTheme1-1742980596475","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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}\n }\n}\n.sr-only {\n position: absolute;\n width: 1px;\n height: 1px;\n margin: -1px;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.footer {\n line-height: $theme-type-size-xlarge;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n\n.container {\n margin-left: auto;\n margin-right: auto;\n max-width: 1170px;\n padding-left: $bootstrap-padding;\n padding-right: $bootstrap-padding;\n}\n\n.row {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n\n.col {\n float: left;\n min-height: 1px;\n padding-left: $bootstrap-padding;\n padding-right: $bootstrap-padding;\n position: relative;\n}\n\n.col-xs-10,\n.col-sm-10 {\n width: 83.33333333%;\n}\n\n.col-xs-12,\n.col-sm-4,\n.col-sm-12,\n.col-md-2,\n.col-md-8,\n.col-md-10,\n.col-md-12,\n.col-lg-2,\n.col-lg-8,\n.col-lg-12 {\n width: 100%;\n}\n\n@media screen and (min-width: 767px) {\n .col-md-2 {\n width: 16.66666667%;\n }\n\n .col-md-8 {\n width: 66.66666667%;\n }\n\n .col-md-10 {\n width: 83.33333333%;\n }\n\n .col-md-12 {\n width: 100%;\n }\n}\n\n@media screen and (min-width: 992px) {\n .col-lg-2 {\n width: 16.66666667%;\n }\n\n .col-lg-4 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media 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list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam 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Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n 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.custom_widget_CustomFooter_icon-gs-app_hp49n_221 {\n margin-right: 1.25rem;\n max-width: 2.375rem;\n padding-right: 0.125rem;\n padding-top: 0.125rem;\n\n @media screen and (min-width: 992px) {\n margin-left: 8.75rem;\n margin-right: 0;\n }\n }\n\n .custom_widget_CustomFooter_gsi-icon-phone_hp49n_233 {\n margin-bottom: -0.125rem;\n margin-right: 0.625rem;\n max-height: 1.25rem;\n width: 1.25rem;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-link_hp49n_245 {\n a,\n button {\n color: #dfdfdf;\n padding: 0 0.75rem 0 0.625rem;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n.custom_widget_CustomFooter_footer-top-links_hp49n_257 {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: 0.625rem;\n font-size: 1rem;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and 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