Allworth wrote:
Lesson one:
Welcome to the wonderful world of dealer ignorance!
Lesson two:
Never again pay a dealer for inspection or pre-delivery familiarization with a trailer. That is part of their cost of doing business and should NEVER be an add-on!
This wasn't a normal "dealer". They only sell used and sell more than any other dealer by far in the state of Texas. Obviously they make their money as a percentage of what the seller brings in on consignment, but they also do a lot of repair work and sell parts. Soooo, you would think that THEY of all people, would know about this kind of thing since they work on all kinds of used units ALL the time.
I would sort of understand it if it were a dealer that rarely turns a used unit, but with these guys, it's almost ridiculous.
I spoke with the general manager of the location where I bought it. She told me she would make sure to address this issue but I'll have to look up in the paperwork to be able to tell them who did the walk around.
A few hours after that call, the manager of the shop called and left a vmail for me. I'll get back with him on Monday. I'll say this, my next unit will likely be a Mobile Suites. And if they don't do a little more than apologize, I won't use them again. I'm not the kind of guy that sends his food back trying to get a free meal, but they could save a good relationship if they put in a little effort. If not, so be it. I vote with my dollars.