Warranty Issues and denials
In my other thread demonstrated how I usually learn my lessons, THE HARD WAY. When it comes to warranty issues, I now know that there is no such thing as the one year warranty that salesmen brag abou...
Forum Discussion
'jetjocka7'
Yes....warranty issues can be very frustrating and more so when it comes to RVs.
The various components that make up an RV do have their own warranty/duration/limits BUT the mfg. supplies the overall coverage and should handle all issues within their warranty time frame (which is typically less time than the components) and the 'dealer' is the one that should be handling the middleman contact, authorization, repairs etc.
CW let you down, Keystone let you down and therefore YOU have to grab the horns and get the repairs done and contact the component mfg. to deal with their warranty procedures. Shouldn't have been that way.
Like I said......CW was the first failure in the process. As your dealer they should have handled the warranty issues...period.
Yes....warranty issues can be very frustrating and more so when it comes to RVs.
The various components that make up an RV do have their own warranty/duration/limits BUT the mfg. supplies the overall coverage and should handle all issues within their warranty time frame (which is typically less time than the components) and the 'dealer' is the one that should be handling the middleman contact, authorization, repairs etc.
CW let you down, Keystone let you down and therefore YOU have to grab the horns and get the repairs done and contact the component mfg. to deal with their warranty procedures. Shouldn't have been that way.
Like I said......CW was the first failure in the process. As your dealer they should have handled the warranty issues...period.
