What is J-Wrap?
Hi guys, my fifth wheel is still at the dealer awaiting J-Wrap and I’m going on four weeks. I’ve done a search but am still not sure what J-Wrap is and why it takes so long to get it?
Forum Discussion
dougrainer wrote:Mondooker wrote:
Hi Ford truck guy, You guys knew what happened and what was being done to fix it. My concern is no one seems to know anything! The Coach builder should have it by the end of the week and I hope to know then what happened?
The dealership is playing Sgt Shultz. I KNOW NOTHING. The dealership has accomplished what it started. It does NOT have to pay thousands of dollars to fix their screw up and have passed to the OEM. Doug
I agree 100%.. My buddy was lucky, the dealership owned up to it... heck, they showed us the camera footage.. That is how they found out about it.. The lot person did NOT tell anyone, the people that prep it saw it and that when they looked on the camera..
The trailer was 100% usable so he/we took it from TN as is.. the dealership arranged for Grand Design to ship all parts direct to my buddy, the dealership arranged with our local dealership in PA to install everything and send the invoice directly to them in TN..
They even offered to keep the unit, replace the parts and deliver it 16 hours to us, all for free.. we decided to take it as they had trips planned.
I will say, Lazy Days in Murfreesboro TN owned their screw up....
I would have to be concerned with that dealer going forward, as they seam to be covering up something.
