WW Repairs
As just about all of us have read here, certain models of WW trailers have defects that have resulted in a number of different problems. To one degree or another, this subject has come up on this for...
Forum Discussion
Wow, thank you for the help.
We have a new Weekend Warrior FS2300 that will be 1 year old in July 2008 and has been sitting on the authorized dealer's lot for over 3 months with a leaking roof, recall work and minor other warranty items. We have been waiting for a return phone call or e-mail from Weekend Warrior Mfg to allow the authorized dealer to start warranty repairs and to ORDER the needed parts for our new Weekend Warrior toy hauler.
Endless phone calls and e-mails are unanswered by Weekend Warrior Mfg. After 3 months, the authorized dealer did get someone to finally answer the phone at Weekend Warrior Mfg and was told by the rep that he would show the e-mail pictures of our trailer to his boss, but due to the extensive damage to our trailer that he was going to recommend that it be returned from North Georgia to their California factory and no response since then. (I'm trying to do the math.... 3 months to answer the phone, so how many more months to look at the pictures and then decide how to best repair the problem?) We bought the toyhauler from Weekend Warrior after extensive research and their rating for the "best warranty in the industry." What we have is a new trailer that can not be used, is defective and for which we still owe more than it is worth in it's present state and... we have missed out on an entire camping season due to bad faith warranty service from Weekend Warrior MFG.
I would like Weekend Warrior to show us a GOOD FAITH effort to live up to their claims to have the best warranty in the industry and repair our trailer immediately. Returning the trailer to California is not a good solution unless they want to loan to us an identical toyhauler to use while ours is being repaired by them.
Any help will be appreciated. Thank you.
We have a new Weekend Warrior FS2300 that will be 1 year old in July 2008 and has been sitting on the authorized dealer's lot for over 3 months with a leaking roof, recall work and minor other warranty items. We have been waiting for a return phone call or e-mail from Weekend Warrior Mfg to allow the authorized dealer to start warranty repairs and to ORDER the needed parts for our new Weekend Warrior toy hauler.
Endless phone calls and e-mails are unanswered by Weekend Warrior Mfg. After 3 months, the authorized dealer did get someone to finally answer the phone at Weekend Warrior Mfg and was told by the rep that he would show the e-mail pictures of our trailer to his boss, but due to the extensive damage to our trailer that he was going to recommend that it be returned from North Georgia to their California factory and no response since then. (I'm trying to do the math.... 3 months to answer the phone, so how many more months to look at the pictures and then decide how to best repair the problem?) We bought the toyhauler from Weekend Warrior after extensive research and their rating for the "best warranty in the industry." What we have is a new trailer that can not be used, is defective and for which we still owe more than it is worth in it's present state and... we have missed out on an entire camping season due to bad faith warranty service from Weekend Warrior MFG.
I would like Weekend Warrior to show us a GOOD FAITH effort to live up to their claims to have the best warranty in the industry and repair our trailer immediately. Returning the trailer to California is not a good solution unless they want to loan to us an identical toyhauler to use while ours is being repaired by them.
Any help will be appreciated. Thank you.
