Direct TV!!!!!!!!
We been fulltime for 9 years and have DTV. No high def, we have the same receivers we had then. We've just been on the phone with DTV for HOURS trying to upgrade one receiver to the DVD Receiver. Fi...
Forum Discussion
About 3 years ago we got hooked on the Travler Direct TV HD dish on top of our fiver. It was expensive so we really don't want to change to Dish.
I feel your pain dealing with Direct TV. We originally had them do the install at our house about 6 years ago. We used a local Direct TV contractor instead of calling the regular 800 number. What a mistake that was! We didn't realize it at the time but he gave us used equipment/receivers. We tired to upgrade and Direct TV never would. We finally figured out that if you pay the extra every month for insurance/service then they will upgrade you every 3 years or so.
During a conversation with one of their representatives last year she insisted that we had to have the maintenance man from our "housing complex" service our problem and they could not send a tech. I told her we were in a RV and she said she didn't understand the term "RV". I tried to explain it was a Recreational Vehicle, a fifth wheel, and everything else and she had no idea what I was trying to tell her. According to her computer screen our service address showed a housing complex, when actually it was a camp ground.
Finally we were able to talk to a manager/supervisor who understood and changed our account over to an "RV" type account. What a joke!
I feel your pain dealing with Direct TV. We originally had them do the install at our house about 6 years ago. We used a local Direct TV contractor instead of calling the regular 800 number. What a mistake that was! We didn't realize it at the time but he gave us used equipment/receivers. We tired to upgrade and Direct TV never would. We finally figured out that if you pay the extra every month for insurance/service then they will upgrade you every 3 years or so.
During a conversation with one of their representatives last year she insisted that we had to have the maintenance man from our "housing complex" service our problem and they could not send a tech. I told her we were in a RV and she said she didn't understand the term "RV". I tried to explain it was a Recreational Vehicle, a fifth wheel, and everything else and she had no idea what I was trying to tell her. According to her computer screen our service address showed a housing complex, when actually it was a camp ground.
Finally we were able to talk to a manager/supervisor who understood and changed our account over to an "RV" type account. What a joke!
