Forum Discussion
oldmattb
Jun 09, 2016Explorer
We miss Publix. They were our store when we lived in Atlanta.
One afternoon, a thunderstorm caused a power outage in the area. We went to our then regular grocery store. They stopped us at the door, saying they were closed.
We saw lots of cars at Publix, so we went there, We were greeted by an employee with a flashlight. "We know your shopping is important. I will guide you around the store for as long as you want to shop."
We selected our purchase. At the check out were more smiling and enthusiastic employees with calculators and cash boxes. Cash? No problem. Check? No problem. Credit card? They politely asked if they could write the information down, have me sign the slip of paper, and run the charge when the power was restore.
THAT is how you run a business!
I remember few outstanding grocery stores in our travels ... High bar of expectation.
Matt B
One afternoon, a thunderstorm caused a power outage in the area. We went to our then regular grocery store. They stopped us at the door, saying they were closed.
We saw lots of cars at Publix, so we went there, We were greeted by an employee with a flashlight. "We know your shopping is important. I will guide you around the store for as long as you want to shop."
We selected our purchase. At the check out were more smiling and enthusiastic employees with calculators and cash boxes. Cash? No problem. Check? No problem. Credit card? They politely asked if they could write the information down, have me sign the slip of paper, and run the charge when the power was restore.
THAT is how you run a business!
I remember few outstanding grocery stores in our travels ... High bar of expectation.
Matt B
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