When my wife and I were full timing we had our retirement money with several different financial companies that had been set up when we had our home. One if them sent us a letter saying we had to provide a permanent address. I provided them our mailing service St Brendan's Idle and copies of our drivers licenses, but that was denied. They froze the acct, citing the Patriots Act. At the time we we're just starting to have a house built, didn't need or plan on using the money si we waited until they finished and provided that time them and they released the money. We probably could of done a number of things to get around it but didn't bother as it was only a couple of months. I don't remember which it was but definitely was not Charles Swartz. This all happened after we'd been full timing for several years.
Had the same thing happen to a credit card I had, they canceled (again which was fine as I never used it) but the funny th ing was my wife had a card with them also, not same acct, and never had a problem. So definately a spot check and flagged mine.