Forum Discussion
BarbaraOK
Jun 29, 2013Explorer
First, we let the repair shop that (1) we are fulltimers and (2) we will need to be able to plug in because we don't leave the coach overnight. And if they can't accomodate us, then we will go elsewhere - - anyone who works on diesel pushers understand that and they are accomodating.
Second, we are there everyday, so we are watching what is being done and we don't get shuttled aside for someone sitting in the waiting room because that is where we are. We've watched people drop rigs off and those rigs are moved to the side until they have someone with idle time while they take care of those sitting in the waiting room.
Third, we get to know the office staff asking for recommendations for laundries, things to go see in town, good places to eat, etc. All that helps humanize us. We also do things like go pick up some doughnuts for the technicians - - again so that they see us as someone they want to help get on the road again.
We also try to make lemonaide out of lemons, there are neat things to see in all towns, a good breakfast place, etc.
Barb
Second, we are there everyday, so we are watching what is being done and we don't get shuttled aside for someone sitting in the waiting room because that is where we are. We've watched people drop rigs off and those rigs are moved to the side until they have someone with idle time while they take care of those sitting in the waiting room.
Third, we get to know the office staff asking for recommendations for laundries, things to go see in town, good places to eat, etc. All that helps humanize us. We also do things like go pick up some doughnuts for the technicians - - again so that they see us as someone they want to help get on the road again.
We also try to make lemonaide out of lemons, there are neat things to see in all towns, a good breakfast place, etc.
Barb
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