Forum Discussion

fulltime5er's avatar
fulltime5er
Explorer
Jun 29, 2013

repairs while full time

What does everyone do when repairs are needed on your full time rig? I have heard horror stories of months to get the rig repaired. Is that normal?
  • 2gypsies wrote:
    TO REGWOOD OF DURANGO:

    First, so sorry about your problems three days ago. Have you contacted a repair facility already? What was the timeframe given for repairs? Hopefully, it's not too long. Do you have a choice of where to take it for repairs or can you choose? If the choice is yours try to get it into a dealership that handles your make in case there are any hidden damages.

    We would probably want to be close to the repair facility to be able to check their work in progress and gently prod them along. If you just leave it there and take off they might put it on the 'back burner'. Definitely explain that it is your home and your interim RV is just available for a short period of time.

    We would definitely take out anything of value and things you'll need during the repair timeframe. You're very lucky that you'll have another RV to stay in. Best of luck!!!


    We have contacted many in this area, unfortunately none of them are willing to do the work that will be needed. We found one in Farmington, NM; and looks like the one we will have to use. It is aprox. 50 miles away and since we are hosting we will not be able to be there as we would like. maybe 1-2 times a week. No time frame,they have to get to the estimate, then afterwards they talk to us and the ins. then they will get to it. The next closest one is in Albuquerque. And that one is just too far.
    Thank you for info, and suggestions. We will make sure and stay on top of them as much as possible.
  • Believe me..Southern RV Supercent takes that long in Tyler. We had to call and call and call. Don't plan on taking any camping trips anytime soon when you put it in the shop because who knows when you will get it back. It doesnt matter how large or how small. Takes FOREVER!! Will never buy from them again because of this.
  • CindyBR777 wrote:
    Believe me..Southern RV Supercent takes that long in Tyler. We had to call and call and call. Don't plan on taking any camping trips anytime soon when you put it in the shop because who knows when you will get it back. It doesnt matter how large or how small. Takes FOREVER!! Will never buy from them again because of this.


    Well we took it to Al's trailer sales in Farmington, NM....And they called four days after having it and said, "We don't work on the interior and the motor" after telling us they could; and driving it down there and waiting just for the estimate. It cost us $500 for them to look at the converter and 2 batteries and then to just get it out of there and take somewhere else. NOT a happy camper right now. Also, told them the basement storages would not lock and asked if it would be kept safe? "Yes, it will be inside...and We've never had problems before" When we got there Monday morning to pick up the coach...It was parked outside across the street and not in the best neighborhood. Did a quick run through and everything looks ok, but who knows? Would Not recommend them to anyone! Insurance has been very good to us so far. Fingers crossed for the next repair shop to actually fulfill their promises.
  • You might want to post your dissatisfaction on this site:

    RV Service Reviews

    I did notice that Al's is not listed.

    Good luck with the next one. Is it listed on this site?

    NOTE: You can sort this alphabetically within the state or by city. Hope it helps.
  • We had a tire blow out which caused a lot of damage to our 5th wheel on our way from Columbus, GA to Pensacola. After roadside assistance changed the tire and repaired the brake wiring, we called ahead to the Camping World in Dothan, AL where they repaired the wiring for the leveling jacks.

    Once we arrived in Pensacola, the camp host recommended a local dealer. We made an appointment and the dealer gave us an estimate and ordered the parts. They will call us when they are ready to work on our rig. They say it will take at least two days to do the repairs and we can camp (with full hookups) in their lot. They get the rig from 8-5 and we can have it after five. In the meantime we are camping as planned.

    We have RV insurance through Good Sam and They have trip interruption which (I think) will pay for (or subsidize) a hotel stay and provide a rental car.

    It's all part of life on the road! :)

    Bob
  • Find a good independent RV repair shop who will accommodate you and allow you
    to live in your MH while repairs are being made or spend a couple days in
    a motel.
  • carp65 wrote:
    Find a good independent RV repair shop who will accommodate you and allow you
    to live in your MH while repairs are being made or spend a couple days in
    a motel.


    Carp 65
    I noticed you said "independent" repair shop. Is there a reason for the independent?

    I have seen a lot written about CW or other franchise shops and seen the differences between one vs the other and I am not very impressed by their general lack of consistency and professionalism, almost like an unsavory used car dealer. This is my first impression and not based on extensive experience.

    Is that the reason for the refrence?