1st time using RA- bad beginning, good end
I think the best way to start this is...here's a copy of what we emailed Marcus on Thursday, Feb. 13, 2014 a few minutes after 4pm: We've been paying for your roadside assistance since 2010. Have n...
Forum Discussion
Ed,
Exactly. We are confident that GS is working to improve service based on reports like ours.
Brian,
The question is....did you ask the tow company why they weren't in the network? Did they try to be? Did they refuse to be? Did GSRA turn them down?
Lots of questions. We can only answer the first one. Tow company and GS have to answer the others. The tow company is a local business in a farming community. Towing RV's is not their specialty and they are not equipped to do so. GS is not someone that everyone thinks about as a AAA alternative unless they are familiar with GS. One could say it's a "cultural" thing:)
Exactly. We are confident that GS is working to improve service based on reports like ours.
Brian,
The question is....did you ask the tow company why they weren't in the network? Did they try to be? Did they refuse to be? Did GSRA turn them down?
Lots of questions. We can only answer the first one. Tow company and GS have to answer the others. The tow company is a local business in a farming community. Towing RV's is not their specialty and they are not equipped to do so. GS is not someone that everyone thinks about as a AAA alternative unless they are familiar with GS. One could say it's a "cultural" thing:)
