GENECOP wrote:
newman fulltimer wrote:
Did you ever think that the tow companies are going after the big money and put yours on the back burner so you cant really blame goodsams
He pays Good Sam, Good Sam is where the buck stops....
Agree. Good Sam has standing arrangements with the tow companies. The least the tow company could do is call the guy at home and tell him that they will take care of road emergencies first and then respond to him. Why let him hang all day/night? Lack of any communication is what really ticks me off in cases like this. Keep the customer informed.