I am sorry to hear this has happened to you. I do understand your frustration but I think you would have to agree that the tow companies have more of an obligation to rescue people that are stuck on the side of the road. When it is -7 I would guess there were allot of people that were broke down on the side of the road or in the ditch due to black ice. If I were safe at home and called for assistance I would rather have them help people in life threatening positions rather than come to my home to take off a flat tire! I actually did have this happen to a car in my driveway that was not started here in MN and this car was needed to drive to work as well but this was not life threatening so I waited for better weather and we made due with one car.