AM I BLOCKED FROM POSTING ON MY FORUM
I have posted on a forum at talking to the people at GOOD SAM CLUB about a complaint of deceit and what felt like fraud in signing me up for a VISA CARD from Camping World and also some real problems...
Forum Discussion
Hello RVER,
Thank you for your post. I personally manage the credit card program for Camping World and was made aware of your complaint this afternoon. I apologize for the confusion regarding your application. Although all of our in store materials refer to the Good Sam Camping World Visa as a credit card, it should always be disclosed that it is a credit card during the offer. Part of the application process is the entering of your SSN and signature on the pinpad to verify that you are applying for the credit card.
Due to the confusion, we have asked our credit card partner to remove the inquiry and the account from your credit report once your account has been closed. We are unable to close the account on your behalf for regulatory reasons. A supervisor at the bank has attempted to call you at the phone number on file several times but has been unable to reach you and did not receive an option to leave you a voice mail. As a result, she mailed a letter to you via USPS mail requesting you contact her directly to resolve the matter.
In an effort to get this resolved for you, I'd be happy to provide you with her direct contact information and will send it to you via private message on this forum. I apologize for any inconvenience this has caused you and we will ensure additional training is provided to the location where this occurred.
Sincerely,
Robyn Barnes
Thank you for your post. I personally manage the credit card program for Camping World and was made aware of your complaint this afternoon. I apologize for the confusion regarding your application. Although all of our in store materials refer to the Good Sam Camping World Visa as a credit card, it should always be disclosed that it is a credit card during the offer. Part of the application process is the entering of your SSN and signature on the pinpad to verify that you are applying for the credit card.
Due to the confusion, we have asked our credit card partner to remove the inquiry and the account from your credit report once your account has been closed. We are unable to close the account on your behalf for regulatory reasons. A supervisor at the bank has attempted to call you at the phone number on file several times but has been unable to reach you and did not receive an option to leave you a voice mail. As a result, she mailed a letter to you via USPS mail requesting you contact her directly to resolve the matter.
In an effort to get this resolved for you, I'd be happy to provide you with her direct contact information and will send it to you via private message on this forum. I apologize for any inconvenience this has caused you and we will ensure additional training is provided to the location where this occurred.
Sincerely,
Robyn Barnes
