Ask Marcus/Ellla - Help!
My battery died and according to two (2) Interstate battery dealers cannot and will not recharge. I must have called more than a dozen people with Camping World (Warranty Administrator, Service Dep...
Forum Discussion
Tyler0215 wrote:
Why won't the Interstate battery dealer honor the warranty?
For the same reason that the manufacturer, the dealer, and everyone else he contacted...They don't want to have to be the ones left holding the bag at the end.
They would rather try and shuffle the problem off to someone else. It is much easier to tell the customer with an item still under warranty that "This problem is not Our Problem" or ignore the customer all together.
They know from past experience that the customer with either get tired of yelling, give up, and go buy "enter part name here" and do the work themselves. Or one of the other companies involved will finally give in to get the customer to go away.
Sadly, this is the state of customer service in RV Land...
