Assistance was of no help
Our motorhome overheated while enroute to a campground. We managed to get it off of the interstate and called Roadside Assistance. The first individual I spoke with could not determine our location. I gave her the exit number of the interstate and a general location. She wanted a Lat/Long location! After several minutes she told me her system was not working properly and I needed to call back to get another rep! I asked her to transfer me to another person so I wouldn't have to go through all the menu items again, and she transferred me to the main menu! The second rep I was able to get in touch with found me ok, although giving an exit number and interstate highway number did not seem to help locate me! He finally said he would call for help and a little later I got a call from a dispatch center in Blue Springs Mo! I am in Washington State! The dispatcher took information and promised to call back. It never happened. I finally called roadside assistance back and they told me that there was no one in the area that could tow my motorhome and I should try to find one in the morning. I am very disappointed in the service and question the value of it!
